SAP Knowledge Base Article - Public

3600207 - Applicant history portlet is missing after status change in Redesigned applicant workbench - Recruiting Management

Symptom

“Applicant history” tab disappears while moving candidate to any status in the redesigned/latest applicant workbench. After clicking on another candidate's name and going back to the original candidate's name or after refreshing the page, the "applicant history" tab reappears for that candidate application.

Environment

SAP SuccessFactors Recruiting Management.

Reproducing the Issue

  1. Go to Recruiting->Job requisitions.
  2. Open any candidate application.
  3. Confirm that the "applicant history" tab is visible
  4. Move the candidate to a different status
  5. Notice that the "applicant history" tab gets disappeared.
  6. Click on any other random candidate and click again on the same candidate whose status has been changed in step 4 or else try to refresh the page,
  7. Confirm that the "applicant history" tab is again visible.

Resolution

This issue is currently under Engineering investigation. Click on the star icon to follow and mark the KBA as one of your favorites to get notified of any updates. 

Keywords

Applicant history, latest, redesigned, workbench, not visible, disappear , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting 2411