SAP Knowledge Base Article - Public

3600232 - Future dated Benefit Enrollment not displaying after selecting "Go to benefits" in Employee profile - 1H 2025

Symptom

When selecting 'Go to Benefits' on the benefits portlet the system is not displaying future dated enrollments.

Environment

SAP SuccessFactors Employee Central - Global Benefits

Reproducing the Issue

  1. Go to the profile for a sample user
  2. Navigate to the benefits portlet
  3. Select 'Go to Benefits' link
  4. Enroll into a benefit where the 'Effective From' date is in the future
  5. The future dated enrollment is now no longer available to view/edit in the benefits page

Resolution

Issue will be fixed via a patch which will be applied on 13 May 2025 in preview instances and in production instances will not occur as it will be fixed along with 1H 2025 release in production instances.

Keywords

enrollment, not visible, go to benefits, 2505, 1H2025, future dated enrollment, INC12501028, KI2505, BEN-19682 , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error

Product

SAP SuccessFactors Employee Central 2505