SAP Knowledge Base Article - Preview

3600285 - Deleted completion still appears in Learning report

Symptom

  • A completion event was deleted from a user's record. However, when downloading a Canvas report in Analytics Reporting, this completion is still shown for the user.
  • When going to Learning Administration > People > Users > user record > Assigned items tab > filtering by Completed items, the course appears with a completion date. However, in the Completed Items tab, the course is not there.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning all versions

Keywords

canvas, report, learning, lms, PA_STUD_CPNT, PA_CPNT_EVTHST, assigned items, completed items, remove completion, deleted, record, event, program , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-USR , User Entity , Problem

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