SAP Knowledge Base Article - Public

3600329 - Job Status of Recall Statements not showing the number of statements recalled

Symptom

The Job Status of the Recall Statements job, downloaded from Monitor Compensation Jobs, is not showing the number of recalled statements after the release.

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

  1. Go to Compensation Home
  2. Open a Compensation Template
  3. Go to Complete Compensation Cycle
  4. Check the number of Generated Statements
  5. Then Recall all the statements -> Although in the Manage Statements you see that they were recalled, the job status show it as 0 recalled.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

recall, statements, job, response, status, download, 0, not, showing, correct, number, amount, enable, disable, completed, forms , KBA , LOD-SF-CMP-PS , Personal Statements , LOD-SF-VRP-PS , Personal Statements , Bug Filed

Product

SAP SuccessFactors Compensation 2505 ; SAP SuccessFactors HCM Suite all versions