Symptom
The Billing Document parameter is not considered at the output when scheduling job Automatic Creation of Dispute Cases in app Schedule Dispute Management Jobs.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Go to app Schedule Dispute Management Jobs.
- Click on Create.
- Select Job Template Automatic Creation of Dispute Cases.
- Go to Step 2.
- Specify the Scheduling Options.
- Go to Step 3.
- Enter the relevant Parameters and the Billing Document.
- Click on Schedule.
Cause
The Billing Document parameter is not considered in the job and has never been functional.
Resolution
As a workaround, for the unsupported billing document parameter, the combinations of other parameters such as the document number and customer can be used. This would minimize the risk of dispute creation for a wrong document.
See Also
Keywords
Automatic Creation of Dispute Cases, Billing Document, Schedule Dispute Management Jobs, FIN-FIO-CCD , KBA , FIN-FIO-CCD , Fiori-UI for SAP Collections Management, SAP Credit Managem. , Problem