3600470 - Error CM-06 when attempting to open attachments in SAP Field Service Management

When attempting to open attachments of an activity assigned to another technician, an error message occurs: "CM-06: The server cannot or will not process the request due to something that is perceived to be a client error [Access denied to attachment xxxxxxxxxxxxxxxx]"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Field Service Management

CM-06, Access denied, Attachment, Permissions, User Policy Group , KBA , CEC-SRV-FSM-ADM , FSM System Administration , CEC-SRV-FSM , Field Service Management , Known Error