Symptom
When using a screen reader in the talent card, the Details section opens multiple fields in the same URL. For example, both the Length of Services and Started fields open the same URL:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SuccessFactors HCM Suite
- SuccessFactors Succession Planning
Reproducing the Issue
- Log into system with a screen reader
- In the module picker, select Succession
- Select the Lineage Chart tab
- Select the Talent Card icon
- Expand the Details section
- Every item in this section redirects to the same URL in the format https://<company URL>/xi/ui/pages/empfile/liveprofile.xhtml?selected_user=<user ID>
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
Success Factors, Succession Management, screen reader, multiple name links, same URL, talent card, accessibility, Lineage Chart tab, wcag, a11y, TRVW-4563 , KBA , LOD-SF-PRS-ACC , SuccessFactors Presentations Accessibility , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-ACC , SuccessFactors Succession Management Accessibility , Known Error