SAP Knowledge Base Article - Public

3600794 - Compensation - Executive Review Offline Edit for Template Job is Not Showing the Result

Symptom

  • The job within Monitor Jobs will show completed, however, when attempting to export it the status is not displaying any result.
  • jobResponseXXXXXXX.txt is not imported prior to export

Environment

  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

Navigate to Admin Center > Monitor Compensation Jobs > Download the status of Executive Review Offline Edit for Template Job

Cause

Due to missing permission

Resolution

Grant the following permissions under Manager Permission Role:

  • Manage Compensation and Variable pay 
    •  Compensation Job Monitor
  • Manage User
    • Allow users to view all the jobs. (By Disabling this option, users can view only their job status.

See Also

2084853 - Offline Edit via Executive Review Export to Excel in Compensation/Variable Pay

Keywords

Offline Edit, Executive Review, Job Status, Compensation, SF SuccessFactors , KBA , LOD-SF-CMP-SCH , Launch Worksheets; Scheduled jobs , LOD-SF-VRP-SCH , Launch Worksheets, Scheduled jobs , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Core 2411