SAP Knowledge Base Article - Public

3600873 - Self-Description appears only for one of the assignments in full profile.

Symptom

  • When Self-Description is added for users with multiple assignments added description appears only for one Assignment in Full profile View.
  • Rather In Spotlight we can see Self- description appears for both the assignments.  
  • Same goes with 'Play' button for video in Self-Description.. 

Environment

  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Instance > Add Self-Description to user.
  2. Check user with multiple assignment.
  3. Search user JacksonNew Dunlap, Adan Hob.
  4. In spotlight both employee assigment can see it.
  5. When we open full profile only one employee assignment shows self-description

Cause

Expected behavior in Leagacy people

Resolution

As Leagacy People Profile displays user based information, the Self-description info is binded with userId, different assignments have different User IDs of the same person.

Whereas in spotlight and PPX view, this information is displayed as per person. 

Keywords

Self-Description, multiple assignments, Leagacy people profile , EC, Spotlight. , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , Problem

Product

SAP SuccessFactors HCM Core 2505