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SAP Knowledge Base Article - PreviewSymptom
- When adding a PRT to an operation in SSAM, the serial number is correctly pulled through during the addition and is also displayed in the backend system on the operation detail after it has been added.
- However, when trying to display the PRT within SSAM at a later stage, the serial number is not visible.
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Environment
SAP Service and Asset Manager application (SSAM)
Product
SAP Service and Asset Manager all versions
Keywords
SSAM, PRT, Serial Number, Item Number, Display Issue, OMDO filter, SAM2405_EQUIP_SERIALNUM, SAMxxxx_EQUIP_SERIALNUM , KBA , MOB-APP-SAM , SAP Service and Asset Manager , Problem
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