Symptom
Even with the Automation to terminate benefits correctly configured according the implementation Guide, and the event being successfully ran and completed, existing enrollment is not being terminated with the message: "No existing enrollment record was found for this benefit. Please try again."
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Environment
SAP SuccessFactors Employee Central
Product
Keywords
"No existing enrollment record was found for this benefit."; BENEFITS_INVALID_PREVIOUS_ENROLLMENT_ID; No enrollments found for the user with the specified previousEnrollmentId , Termination event; existing enrollment not terminated with automation; "Result of Benefit Processing" , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
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