SAP Knowledge Base Article - Public

3600967 - Error: "The UserEmail field is required. You do not have access rights for UI application"

Symptom

User gets the following error when accessing  "Groupware Settings": "The UserEmail field is required. You do not have access rights for UI application".

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Login to the system 
  2. Open E-mail Integration Work center.
  3. Try to access Groupware Settings view. 

Resolution

Only Key users can be automatically provisioned in the tenant when accessing Groupware. If affected users are not Key users, the behavior experienced is expected.

For all other users, they need to be provisioned manually in the tenant or through auto provisioning, if configured in the tenant.

Keywords

Error; accessing; Groupware Settings; UserEmail; field; required; access; rights; UI; application. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem

Product

SAP Cloud for Customer core applications 2502