Symptom
It is not possible to locate the field "Cancellation Effective On" on the Customer Contract Item (CRMCCOIB) or any Data Source related to Customer Contracts.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Business Analytics workcenter.
- Go to the Design Data Sources view.
- Search for the Data Source ID CRMCCOIB (Customer Contract Item).
- Select the Data Source and click on Preview.
Under the Selection view, there is no field for the Cancellation Effective On date, which is available on the Contract at header and item level.
Cause
The Cancellation Effective On field is not available in the standard Customer Contracts data sources, and therefore it is impossible to enable it through any existing features.
Resolution
In order to add this functionality to the system, technical feasibility/system limitation check is required to analyze the impact of this request to ByD.
As this is a new requirement, a new Improvement Request can be submitted to SAP Customer Influence website (https://influence.sap.com/sap/ino/#/campaign/886). It is also possible to vote for already existing requests.
See Also
KBA 2531827 - Functionality Currently not Available
Keywords
cancellation, cancellation effective on, field, design report, design data source, not available, not showing, customer contract, date. , KBA , AP-CCP-CC , Customer Contract , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To