SAP Knowledge Base Article - Public

3601086 - 'In Progress' Icon for a Diagrams Approval Workflow not showing in SAP Signavio Process Manager

Symptom

  • In SAP Signavio Process Manager, the 'in progress' icon for diagrams that have an approval workflow started is not visible once the diagram has been modified.
  • The 'in progress' icon is expected to show on the diagram in the process manager to indicate that the diagram approval state is 'in progress'.
  • The issue arises when the diagram is modified, resulting in the disappearance of the 'in progress' icon.

Reproducing the Issue

  1. Start an approval workflow for a diagram in SAP Signavio Process Manager.
  2. Modify the diagram.
  3. Observe that the 'in progress' icon disappears from the diagram.

Cause

Resolution

  • The 'in progress' icon will only show for the revision of the diagram that is being approved. If the diagram is modified, a new revision is created and will not have an 'in progress' icon as there is no approval process in progress for that revision.
  • We can see the approval workflow diagram states for each revision of a diagram in these three places:
    1. In the Feed for the diagram
    2. Selecting the diagram, selecting the 'Edit' menu, and then 'Compare revisions/diagrams'. In this screen, the drop-down for the revisions shows what state a particular revision is in.
    3. Selecting the diagram, selecting the 'Share' menu, and then 'Show started approval WFs'.

Keywords

SAP Signavio Process Manager, Approval Workflow, In Progress Icon, Diagram Modification, Access Rights, Diagram Revision, Diagram States, Diagram State Icons. , KBA , BPI-SIG-CA-AWF , Approval Workflow for SAP Signavio , How To

Product

SAP Signavio Process Manager all versions