SAP Knowledge Base Article - Preview

3601089 - Runtime Error TIME_OUT occurring when changing Settlement Period and Billing Date rules in Service Contracts - SAP S/4HANA Cloud Public Edition

Symptom

When changing both the Billing Date rule and Settlement Period rule to "On Settlement Start Date (Billing Date)" in a service contract item billing plan, the system hangs and eventually results in a TIME_OUT error (500 Connection Timed Out).


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Service Contract, Billing Plan, Timeout Error, Settlement Period, Billing Date, ABAP Runtime Error, 500 Connection Timed Out, Application Server Error, TIME_OUT , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem

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