SAP Knowledge Base Article - Preview

3601249 - Close Date Automatically Updates to Today When Opportunity Status Changes to "Lost"

Symptom

When changing an Open opportunity to Lost, the Close Date updates to the current date (Today) instead of retaining the original close date.


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Environment

  • SAP Sales Cloud Version 2

  • SAP Sales and Service Cloud Version 2

Product

SAP Cloud for Customer add-ins all versions ; SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Close Date automatically updates, Close Date changes to Today, Opportunity Close Date issue , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

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