3601296 - [1H 2025] Error when applying to a job using the Reimagined Candidate Experience, errorMessage=Unexpected token 'E', "Error whil"... is not valid JSON - Recruiting Management

After H1 2505 Release, when candidate applies to a job using the Reimagined Candidate Experience, an error appears:

errorMessage=Unexpected token 'E', "Error whil"... is not valid JSON 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Recruiting Management

1. Use the Reimagined Candidate Experience to apply to a job
2. After hitting "Apply" the error below appears:
   errorMessage=Unexpected token 'E', "Error whil"... is not valid JSON

The standard picklist field "gender" on the Application Template is not currently compatible with the Redesigned Candidate Experience. 

This error will occur for any customers who has defined the standard picklist field "gender" in their application template.

Our engineering team are providing a code fix for this issue and it will deployed as part of a patch on the below dates.

Preview: 10th June, 2025

Production: 12th June, 2025

Please note, however, that the picklist ID defined in the application template will not be applied. Instead, the system will default to displaying three gender options on the career site: "No Selection," "Male," and "Female." We are currently awaiting confirmation on the deployment date.

Future Enhancements: We are also already working on an enhancement to support custom gender values in the recruiting product.

For more information please see: 

• Customer Influence Idea: [217033]

• SAP Internal Reference: RCM-37126

Configuring Candidate Profile Template

2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Reimagined, Candidate, Experience, Apply, Release, errorMessage, Unexpected, Token, Error, JSON, CX2505, 217033, RCM-37126 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Bug Filed