SAP Knowledge Base Article - Public

3601313 - Provisioning Jobs MDFImportFTPJob and MDFExportJob are not Restored Automatically after Instance Refresh

Symptom

Environment

  • SAP SuccessFactors HCM Suite
  • Instance Refresh Tool (IRT)

Cause

The issue was identified as a coding issue.

Resolution

The coding issue has been fixed and will be deployed in 2511: The Preview is scheduled for Oct 13, 2025, and Production will take place from Nov 14-16, 2025

As a workaround, please manually recreate and submit the job after refresh in the Target instance. This is done in provisioning, so please engage your partner or create a supporting case for assistance.

See Also

  • KBA 2791468 - Instance Refresh Tool for BizX & LMS | Must-Know Guide & FAQ - SAP for Me 
  • KBA 2277508 - SuccessFactors Cloud Manual Instance Refresh Process & FAQ - SAP for Me 
  • KBA 2320572 - SuccessFactors Provisioning Scheduled Jobs Tips & Tricks - SAP for Me 

Keywords

Provisioning, job, MDFImportFTPJob, not restored, automatically, Instance Refresh Tool, IRT, MDFImportFTPJobType.java, MDF-90564, workaround, refresh, MDF Data Import (MDF), MDF Export job, INC12476236 , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Platform all versions