3601327 - How to Collect the HAR Log File

Steps to collect the HAR log File

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SAP Cloud For Customer

How to collect The HAR file for the Analysis 

Capture SSI Add-In trace (HAR File)

• Launch Microsoft Edge Dev Tools Preview and go to the Local tab
• Launch your Outlook on the desktop and Open SSI Add-In.
• Click the Refresh button in Microsoft Edge DevTools Preview to get actual network activity from the launched Add-In
• Double-click on the appeared SSI Add-In debug target
  
  
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• In the opened window, go to the Network tab
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• Check if logs recording is enabled (Start button is grayed out, and Stop button is active)
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• Click the Clear Session icon to remove collected traces
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• Go to the Console tab
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• Click the Trash Bin icon to clear the Console logs
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• Insert the following command in the Console field and press Enter to execute it:location.reload()
• Go to SSI Add-In in Outlook and execute the steps (actions) to reproduce an issue
• Return to Microsoft EDGE DevTools Preview and go to the Network tab again
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• Click the Export as HAR button to save the collected logs as .har file
• Once you perform the above actions, forward the exported HAR file containing SSI Add-In trace to our support team for further analysis.

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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions