SAP Knowledge Base Article - Public

3601432 - No Output Generated for Invoice Documents with the Status 'Release Discarded'

Symptom

When navigating to the Output History tab there is no output visible for invoice document ABC with the status 'Release Discarded'.

  • Where ABC is an invoice/credit memo which has been discarded, i.e. never released.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work centre.
  2. Select the Invoice Documents view.
  3. Search All Invoice Documents for document ID: ABC.
  4. Select, then Edit.
  5. View All.
  6. Go to the Output History tab.

There is no output linked to the document.

Cause

Invoices and credit memos which have the status 'Release Discarded' do not have an output because the invoice/credit memo was never released, therefore the output was never generated.

Resolution

This is the standard system behavior.

Keywords

Output Management, Customer Invoicing, Invoice, Credit Memo, Document, Release Discarded, Output. , KBA , SRD-CRM-INV , Customer Invoicing , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions