Symptom
When navigating to the Output History tab there is no output visible for invoice document ABC with the status 'Release Discarded'.
- Where ABC is an invoice/credit memo which has been discarded, i.e. never released.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work centre.
- Select the Invoice Documents view.
- Search All Invoice Documents for document ID: ABC.
- Select, then Edit.
- View All.
- Go to the Output History tab.
There is no output linked to the document.
Cause
Invoices and credit memos which have the status 'Release Discarded' do not have an output because the invoice/credit memo was never released, therefore the output was never generated.
Resolution
This is the standard system behavior.
Keywords
Output Management, Customer Invoicing, Invoice, Credit Memo, Document, Release Discarded, Output. , KBA , SRD-CRM-INV , Customer Invoicing , AP-RC-OUT , Output Management , Problem
Product
SAP Business ByDesign all versions