/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
After setting up Service Categories, users notice that they are unable to restrict the available values on the Ticket creation screen. The Service Category field does not appear as an option under "Code to Restrict" in the Code List Restrictions configuration.
Read more...
Environment
SAP Cloud for Customer
Keywords
default service category, ticket creation, ServiceIssueCategory, Code List Restrictions, Service Category , KBA , LOD-LE-CSM-SIC , Service Issue Category , LOD-LE-RC-CLR , Code List Restriction , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/facebook.svg)
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)