SAP Knowledge Base Article - Public

3601526 - Unable to create a Sales Order with Bank Account via Web Service for Switzerland

Symptom

To define the Bank Account in the Sales Order for Switzerland, you are using the ManageSalesOrderIn web service to create Sales Orders. However, while the Sales Order can be created, the Bank Account cannot be updated as expected.

Environment

SAP Business ByDesign

Reproducing the Issue

Use the web service ManageSalesOrderIn to create the Sales Order, the below data has been included in the XML:

<HouseBankAccountKey>
<InternalID>XXXXX</InternalID>
<HouseBankAccountKey>

But the Bank Account can't be updated as expected in the created Sales Order.

Resolution

Unfortunately, the bank account cannot be transferred through the webservice due to a system limitation. As a solution, you will need to manually choose the bank account through the UI after the sales order is created via webservice. This is a current system limitation.

If you would like to have this feature then please submit your enhancement request via the following SAP Continuous Influence sites for SAP Business ByDesign : https://influence.sap.com/sap/ino/#/campaign/886 

Keywords

Sales Order; Web service; ManageSalesOrderIn; Switzerland; Bank Account; QR Bill - Switzerland , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 2502