Symptom
Even after limiting Business Rules to trigger in specific contexts, they're being triggered in all of them.
For example: despite being set to trigger in "Onboarding" context only, the rule is getting triggered during the update of the Line Manager in Position.
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Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to Manage Business Configuration;
- Open the HRIS Element the rule is assigned to;
- Click on Take Action > Make a Correction;
- Click on Details in the right side of the Business Rule;
- Under Rule Contexts, limit some of them (e.g. keep only Onboarding enabled);
- Navigate to Manage Positions > Open a Position;
- Click on Take Action > Make a Correction os insert a new record;
- Observe the Business Rule has been triggered either way.
Cause
Expected behavior.
Resolution
Rule Contexts that are not listed in Manage Business Configuration are not supported and will trigger all Business Rules. In this example, there's no specific context for changes made in Manage Positions / Position Org Chart therefore Rule Contexts will not be considered.
In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.
We welcome inputs from customers to improve the functionality of our products. All ideas are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested.
See Also
Keywords
INC12482037, Rule Context is not being respected, SAP SuccessFactors, Business Rule, Rule Context, Onboarding, Line Manager, Position, Trigger, HRIS Elements, Configure Business Rules, employee central , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , Product Enhancement