SAP Knowledge Base Article - Public

3601626 - Custom MDF with URL tokens are not working on SF mobile App only in Android

Symptom

Getting error only on Android devices when navigating to a custom MDF portlet with URL token configuration

Environment

SAP SuccessFactors HCM Suite

Metadata Framework (MDF)

Reproducing the Issue

  • Step 1 Go to Employee Profile in mobile app
  • Step 2 Go to the custom MDF portlet with dynamic URL token configuration
  • Step 3 Click on the pencil icon
  • Step 4 Error will occur saying "Web page is unavailable"

Resolution

The permanent fix is being tested by engineering team. Extensive validation is required to ensure that no negative impact will occur after the fix is deployed. We will update this KBA as soon as the fix is deployed.

Keywords

https://jira.tools.sap/browse/WEF-163641, WEF-163641, Mobile Token, Tokens, custom MDF object, dynamic token. , KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , LOD-SF-PLT-MOB , Mobile Issues , Problem

Product

SAP SuccessFactors HCM Core 2411