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3601642 - Alert "EWA SDCCN Download ERROR" Received in SAP Focused Run

Symptom

  • Alert "EWA SDCCN Download ERROR" is frequently received, even when the SAP EarlyWatch Alert (EWA) status indicates that the EWA is not active.
  • The alert is also received in cases where the EWA is active and the status is green according to the SAP EarlyWatch Alert status.
  • The alert metric "Send to SAP" is red with reason "Heartbeat is missing".


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Environment

SAP Focused Run

Product

SAP Focused Run all versions

Keywords

FRUN, EWA SDCCN Download ERROR, EarlyWatch Alert, EWA, inactive EWA, alert, reconfiguration, heartbeat missing , KBA , SV-FRN-APP-SDD , FRUN: Interface to SAP for EarlyWatch Alert service data , SV-FRN-INF-MAI-SFM , MAI Self Monitoring , Problem

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