SAP Knowledge Base Article - Public

3601652 - Expected behavior of Send result email for Job History import and Termination Details import follow-up processing only if an error occurred

Symptom

When Send result email for Job History import and Termination Details import follow-up processing only if an error occurred option is off in Company System and Logo Settings, result email be sent regardless of whether follow-up processing is successful or not.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to Company System and Logo Settings, and turn off Send result email for Job History import and Termination Details import follow-up processing.
  2. Result mail will be sent even when follow-up processing is successful.

Cause

When Send result email for Job History import and Termination Details import follow-up processing only if an error occurred is off, email will be sent regardless of whether follow-up processing is successful or not. When the option is on, email will only be sent when an error occurs in follow-up processing.

Resolution

Expected.

See Also

import follow-up processing, email should not be sent, email received, job information import, job history import, termination, import employee data, email sent to sap support, should not receive email

Keywords

Expected , KBA , LOD-SF-EC-JOB , Job Information , How To

Product

SAP SuccessFactors Employee Central 2505