Symptom
When Send result email for Job History import and Termination Details import follow-up processing only if an error occurred option is off in Company System and Logo Settings, result email be sent regardless of whether follow-up processing is successful or not.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Navigate to Company System and Logo Settings, and turn off Send result email for Job History import and Termination Details import follow-up processing.
- Result mail will be sent even when follow-up processing is successful.
Cause
When Send result email for Job History import and Termination Details import follow-up processing only if an error occurred is off, email will be sent regardless of whether follow-up processing is successful or not. When the option is on, email will only be sent when an error occurs in follow-up processing.
Resolution
Expected.
See Also
import follow-up processing, email should not be sent, email received, job information import, job history import, termination, import employee data, email sent to sap support, should not receive email
Keywords
Expected , KBA , LOD-SF-EC-JOB , Job Information , How To