SAP Knowledge Base Article - Public

3601678 - Higher Rating Values are not pulling in the Rating columns in Performance schema Story Reports

Symptom

In Story Reports, certain rating values are not being retrieved. Specifically, ratings with a value length of more than 8 digits are not being displayed.

Environment

  • SAP SuccessFactors People Analytics
  • SAP SuccessFactors Performance & Goals

Reproducing the Issue

  1. Create  Story Report with Performance Schema and add some Rating columns (for example Objective Official Rating).
  2. Run a preview and notice for lower rating values (for example 25.00000) the Rating populates correctly but for higher ratings (for example 125.00000) the rating does not populate on the report.

Cause

The current system design only supports rating values with a length of 8 digits or less. Therefore, ratings with a value length of more than 8 digits, such as '125.00000', are not being displayed in the Story Reports.

Resolution

The fix for this issue is planned to be deployed with 1H 2025 Release in production instances.

Workaround

Kindly please use Ad-hoc report to fetch this value till the code fix in release.

Keywords

KI2411,  PMU-24862, SAP SuccessFactors, People Analytics, Story Reports, Rating Values, Retrieval Issue, rating not pulling, higher rating, rating length, digits, Adhoc Reports , KBA , LOD-SF-PM-REP , Reporting & Analytics, Data Imports & Exports , Known Error

Product

SAP SuccessFactors Performance & Goals 2411