3601746 - Documents are not regenerated after Final Review Correction - Onboarding

• After 1H 2025 Release, it was observed that documents are not regenerated for candidate after a correction was requested in the Final Review step.
• The candidate completed the Personal Data Collection step, Additional Data Collection step, and Complete E-Signature step. However, after requesting a correction in the Final Review step, the signature step remained locked for the candidate.
• The Final Review step was recreated in the Onboarding dashboard, but the signature step appeared locked from the candidate's view.

SAP SuccessFactors Onboarding

1. Initiate Onboarding
2. Have the candidate complete the PDC step, ADC step, and signature step.
3. Request a correction in the Final Review step.
4. Observe that the Complete E-Signature step remains locked for the candidate and the Final Review step is recreated in the Onboarding Dashboard.

The issue appears to be related to a cache problem.

1. Navigate to Process Variant Manager.
2. Open each custom process variant.
3. Click save & validate.
4. Click activate.
5. Navigate to Update Process Flows for Onboarding and Offboarding.
6. Click Update.
7. Perform OData Refresh in UI (OData API Metadata Refresh And Export > Refresh Cache).
8. Log in & out.
9. Test with a new candidate.

ONB 2.0, Documents, Regeneration, Final Review, Correction, PDC, ADC, e-Signature, DocuSign, Locked, Onboarding dashboard, Cache, Personal Data Collection, Additional Data Collection, Complete E-Signature, OBX, Onboarding, SuccessFactors , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem