3601759 - Visibility of Sales Quote in C4C for Involved Parties

Sales Quote cannot be Accessed for Custom Party Roles in C4C.

SAP Cloud for Customer

1. Go to Sales work center.
2. Go to Sales Quote work center view. 
3. Click New.
4. Maintain party as Sales Manager and Sales Support on Quick Create screen. 
5. Login the system as a Custom party role user.
6. Go to Sales work center
7. Go to Sales quote work center view.
8. Select (My Quotes, My Team’s Quote) queries.

Result: The sales quotes are not visible.

The Sales Manager role is a custom party role, and by default, the standard configuration does not grant them access to view "My Team’s Quotes" [Standard queries] and "My Quotes" from the Sales Quote perspective. This behavior aligns with the current system design.

If the feature/functionality is required urgently, please refer to KBA 3475641 - Functionality Currently not Available. 

An alternative option may be to check the corresponding SAP Customer Influence Site to submit an idea:

• SAP Sales Cloud 

Sales Quote, Involved Parties, Custom Party Roles , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions