Symptom
Unable to access the system during the maintenance window. An error "System Under Maintenance" pops up.
Environment
SAP Cloud for Customer.
Resolution
As per the contractual maintenance period, the system would be down during this maintenance period and will not be accessible for 4 hours.
Admin of the tenant can also identify the time for upcoming downtime under "Service Control Centre" work center.
Keywords
C4C Maintenance, Contractual Maintenance Period, System Under Maintenance , KBA , LOD-CRM-ADM , Administration UI , How To
Product
SAP Cloud for Customer core applications 2502