SAP Knowledge Base Article - Public

3601820 - Query on Maintenance Window for C4C

Symptom

Unable to access the system during the maintenance window. An error "System Under Maintenance" pops up.

Environment

SAP Cloud for Customer.

Resolution

As per the contractual maintenance period, the system would be down during this maintenance period and will not be accessible for 4 hours. 

Admin of the tenant can also identify the time for upcoming downtime under "Service Control Centre" work center.

 

Keywords

C4C Maintenance, Contractual Maintenance Period, System Under Maintenance , KBA , LOD-CRM-ADM , Administration UI , How To

Product

SAP Cloud for Customer core applications 2502