3601822 - Writing assistance feature is not available in the items/programs description

After the 1H 2025 release, we have noticed that the writing assistance pop up (which includes AI Capabilities, Make Shorter, and Enhance Writing)) is available in the item's title, but NOT in the items/programs description.

SAP SuccessFactors Learning

1. Login to SuccessFactors BIZX
2. Access Learning Administration
3. Navigate to Learning Activities-> Items or Programs -> search and open the item or program
4. Click on Description's 'Globe' icon (Translate /Localization)
5. Select the existing description and notice that the writing assistance is not available.

The Learning Engineering team is currently investigating this matter. As soon as we have more information, the KBA will be updated accordingly.

Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it. You can review the KBA 2171560 to understand how to get notified when a KBA is created/updated.

3600888 - Standardized Rich Text Editor displays additional options in English despite different preferred locale

AI feature, writing assistant, item description, program description, SAP SuccessFactors Learning, 1st half release, inconsistent behavior, Translate/Localization, description field. , KBA , LOD-SF-LMS-ITE , Items , Bug Filed