3601858 - Unable to Hide Call Button in People Profile

• In the new People Profile view, there is a feature to allow employees to make calls or send emails directly to the profile owner.
• An attempt was made to remove the office or call ability from this view by removing numbers in the Configure People Profile -> Configure header fields -> Select/deselect phone number.
• Despite this, the call button remains visible.

SAP SuccessFactors Employee Profile

1. Navigate to the new People Profile view.
2. Observe the presence of the call button, even after removing numbers in the Configure People Profile -> Configure header fields->Select/deselect phone number.

The call Button icon is not controlled by Role-Based Permissions (RBP). It is a product limitation.

1. It is confirmed that it is not possible to hide the office call function on the People Profile view.
2. It is possible to remove desired phone number(s) from the Legacy People Profile, via Configure People Profile -> Configure header fields -> Select/deselect phone number.
3. Feedback has been passed onto the Development team.
4. It is recommended to consider opening an enhancement request to have this feature introduced. The design team will consider all enhancement requests raised in the community and will consider this request as an option for a future release.

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

People Profile, Call Button, Hide, Role-Based Permissions, SAP SuccessFactors, Employee Central, Configure People Profile, Product Limitation. , KBA , LOD-SF-EP-PPP , People Profile - Preview , Product Enhancement