SAP Knowledge Base Article - Public

3601861 - Restore to a new tenant without backup/ Restore Point

Symptom

Due to tenant upgrade or tenant refresh, you missed to copy the integration configuration settings and hence, you request to create a new tenant with previous tenant state.

Environment

SAP Cloud for Customer. 

Cause

System Limitation.

Resolution

Without a prior restore point/snapshot of a tenant it is not possible to create a new instance.

Keywords

Restore Point, Backup, Missed copying configuration , KBA , LOD-CRM-ADM , Administration UI , How To

Product

SAP Cloud for Customer core applications 2502