SAP Knowledge Base Article - Public

3601914 - 'Dear User' in the mail is not matching the tenant language in SAP Analytics Cloud (SAC)

Symptom

'Dear User' in the mail is not matching the tenant language in SAC.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Login to SAC tenant.
  2. Open the story.
  3. Share the story.

Note: In the mail 'Dear User' is not matching the tenant level language setting.

Cause

This is behavior by design.

Resolution

You can upvote on this enhancement request.
"Remove or edit the “Dear User” output from sendNotification API" on SAP Analytics Cloud Customer Influence page. Here is the link: https://influence.sap.com/sap/ino/#/idea/338695/?section=sectionDetails. 

See Also

Keywords

SAP Analytics Cloud, Mismatch of language, Shared story, Email , KBA , LOD-ANA-DES , Story Design & Visualizations , Product Enhancement

Product

SAP Analytics Cloud 1.0