Symptom
Error " XmlParseEntityRef : no name" occurs when accessing api/v1/Resources in SAC.
Environment
SAP ANALYTICS CLOUD 2025.1.6
Reproducing the Issue
- Open the SAC Rest API URL: https://./api/v1/Resources in a browser to get list of resources in SAC.
Notice the error "XmlParseEntityRef : no name"
Cause
Some of the stories in the tenant contain special characters, such as ampersand (&), less-than sign (<), greater-than sign (>), double quote ("), single quote (') in their names.
Resolution
We need to remove the special characters from the story name.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
api, v1, resources, sac, error, rest api, browser, get, post, access , KBA , LOD-ANA-GTW , Gateway for SAP Analytics Cloud API , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public