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3602078 - Creating a Web Intelligence document based on FHSQL of Snowflake: java.lang.NoClassDefFoundError error is received

Symptom

  • While creating a Web Intelligence document based on Free Hand SQL of Snowflake, gives below error:
    An error has occurred from the server. The following database error occurred: JDBC driver internal error: exception creating result java.lang.NoClassDefFoundError: Could not initialize class net.snowflake.client.jdbc.internal.apache.arrow.memory.RootAllocator at net.snowflake.client.jdbc.SnowflakeResultSetSerializableV1.<init>(SnowflakeResultSetSerializableV1.java:368).. For information about this error, please refer to SAP Knowledge Base Article 2054721 on the SAP Support Portal. (IES 10901)

  • Test connection in Information Design tool is successful, but 'Show values' panel gives same error after running any SQL script.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Information Design Tool (IDT)
  • Snowflake
  • JDBC

Product

SAP BusinessObjects Business Intelligence platform 2025

Keywords

Web Intelligence, WEBI, FHSQL, IDT, Snowflake, JDBC, BI 4.3, 4.3, java.lang.NoClassDefFound, IES 10901 , KBA , BI-RA-WBI , Web Intelligence , Problem

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