3602086 - Can not delete Quote Custom Fields

• An issue arises when attempting to delete custom fields..
• The error message "You cannot delete the custom field because it's already in use in some cart!" is displayed when trying to delete custom fields that are not selected in any tabs.
• The issue persists even when attempting to delete the fields via the UI and API.

SAP SALES CLOUD CPQ

1. Go to Setup
2. Select the Quote tab
3. Click on Custom Fields
4. Use the filter to search for any field
5. Click the three dots next to the field and select Delete, then click Yes
6. See error message "You cannot delete the custom field because it's already in use in some cart!"

The issue is a confirmed bug because some quotes/carts created with Quote 1.0 engine have values for the custom fields.

The development team has confirmed this as a bug and a tentative fix is planned for the 2508 release. 

3487591 - Known Issues in SAP CPQ

Delete, Custom Fields, Quote 2.0, Error Message, CPQ, Quote Migration Tool, 2508 release. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem