SAP Knowledge Base Article - Public

3602101 - Not able to release Fixed-Price Service Orders (SVO2) for billing - S/4HANA Cloud

Symptom

It is not possible to release Fixed-Price Service Orders for billing. "Release for Billing" button is greyed out.

Environment

S/4HANA Cloud Public edition

Resolution

To resolve this issue, please try one of the following options:

  1. Create a Service Confirmation – For service bundle items (SVBL - Fixed Price), a service confirmation may be required to complete the lifecycle process. Please create and process the service confirmation.
  2. Or Cancel the Purchase Requisition – If there is an open purchase requisition linked to the sub-item, it prevents the status from updating to "Complete." Please check and cancel any active purchase requisitions.

After completing these steps, the "Release for Billing" button should be active.

Keywords

service order, release for billing, billing, SVO2, service confirmation, SVBL, fixed price, fixed-price, purchase requisition , KBA , CRM-S4-SRV-SVO-2CL , S4CRM: Service Order (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions