Symptom
When clicking on 'Browse Library', an error is happening:
Error
The requested operation is not available. If you continue to experience problems, please contact your administrator, referencing ticket #xxxxx.
Click here to return to the home page.
You will see the URL as https://{LMS domain}/user/personal/function o_(e){const t=window.location.origin+window.location.pathname+window.location.search
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Log into HCM > navigate to the Learning module >
- Make sure the 'New Learning Experience' toggle is enabled >
- At the Enhanced Search, type the required search terms >
- When clicking on 'Browse Library', the error happens.
Resolution
The issue is only on DC23 and DC30. The issue will be patched on the night of June 3rd on preview tenants and June 5th on production tenants.
Keywords
sf, sfsf, lms, ilx, requested, operation, not available, enhanced, search, new, learning, experience, homepage, error, browse, library, button, KI2505 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error