SAP Knowledge Base Article - Public

3602227 - Enhanced Search error: "The requested operation is not available"

Symptom

When clicking on 'Browse Library', an error is happening:

Error

The requested operation is not available. If you continue to experience problems, please contact your administrator, referencing ticket #xxxxx.

Click here to return to the home page.

You will see the URL as https://{LMS domain}/user/personal/function o_(e){const t=window.location.origin+window.location.pathname+window.location.search 

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > navigate to the Learning module >
  2. Make sure the 'New Learning Experience' toggle is enabled >
  3. At the Enhanced Search, type the required search terms >
  4. When clicking on 'Browse Library', the error happens.

Resolution

The issue is only on DC23 and DC30. The issue will be patched on the night of June 3rd on preview tenants and June 5th on production tenants.

Keywords

sf, sfsf, lms, ilx, requested, operation, not available, enhanced, search, new, learning, experience, homepage, error, browse, library, button, KI2505 , KBA , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning 2505