SAP Knowledge Base Article - Public

3602272 - Deep link error "Please contact the administrator to enable permissions or configurations related to this information" in Custom Alert Message

Symptom

When users click on the deep link received for the alert that directs them to a specific card page of People Profile , throws an error:

"Please contact the administrator to enable permissions or configurations related to this information"

Environment

SAP SuccessFactors Employee Central 

Reproducing the Issue

  1. Create an custom alert message for Employee Central entities.
  2. Add a token [[VIEW_BLOCK_ON_PROFILE]] to create a deep link to the block.
  3. Click on the link once alert message is received
  4. Error appears : "Please contact the administrator to enable permissions or configurations related to this information"

Cause

The block you are viewing is not configured under configure People Profile.

Resolution

  1. Go to Configure People Profile 
  2. Add the block for which you have created deep link using token [VIEW_BLOCK_ON_PROFILE]] -> save
  3. Give necessary permission for the same. 
  4. Click the link now and it will redirect you to the block in the people profile

See Also

Keywords

"Please contact the administrator to enable permissions or configurations related to this information", error, Error, Global assignment, global, assignment, block, Block, permission, custom, custom alert message, message, alert, Alert, [[VIEW_BLOCK_ON_PROFILE]], ASSIGNMENT_INFO_BLOCK,INFO_BLOCK ,[[VIEW_CARD_ON_PROFILE]] , tag, notification, Notification, Manage data,  , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EC , Employee Central , LOD-SF-EP , People Profile , How To

Product

SAP SuccessFactors Employee Central all versions