Symptom
Use Onboarding Process Task Role-Based Recipient Builder and select Hiring Manager and HR Manager as recipients.
However, the email is sent to Hiring Manager only, not sent to HR manager.
Environment
SAP SuccessFactors Onboarding
Cause
HR Manager is not added to the Job Relationship, which is why no email was sent to the HR Manager.
Resolution
Make sure the HR manager is added to the Job Relationship before the email is triggered.
See Also
Keywords
Email , Role-Based Recipient Builder, Job Relationship, HR Manager, HR , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions