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3602289 - "Unable to connect, please ensure that your connection details are correct...." error happens when creating import data connection based on Hana

Symptom

  • "Unable to connect, please ensure that your connection details are correct...." error happens when creating import data connection based on Hana
  • When collecting har file, below error message could be found
    SAP DBTech JDBC: Cannot connect to jdbc:sap://VirtualHost:VirtualPort [Unknown host VirtualHost:VirtualPort] 


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Environment

  • SAP Analytics Cloud 2025.x.xx

Product

SAP Analytics Cloud all versions

Keywords

internal  , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

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