SAP Knowledge Base Article - Public

3602453 - Direct reports count in the Org chart with toggle "Include Contingent Workers" - 1H 2025

Symptom

In the Org Chart, the direct reports count is not based on the toggle "Include Contingent Workers".

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*  

Environment

SAP SuccessFactors Employee Central - Org Chart 

Reproducing the Issue

  1. Go to Org chart -> Search for the people whose direct report is contingent worker.
  2. When the toggle "Include Contingent Workers" is disabled -> The number of direct reports showing including the contingent workers, but the contingent workers are not shown.   

Resolution

  • Currently, the system is functioning as designed.
  • We encourage you to submit an enhancement request to have this functionality considered in future development cycles.
  • For guidance on how to submit an enhancement request, please refer to our KBA Article 2090228, "How to Submit an Enhancement Request".

Keywords

KI2505, b2505, 1H2025, Org Chart, Contingent workers, Include Contingent Workers, toggle, direct, reports , KBA , LOD-SF-EC-CSO , Company Structure Overview , LOD-SF-PLT-ORG , Org Chart Issues , LOD-SF-EC-CWF , Contingent Workforce , Known Error

Product

SAP SuccessFactors Employee Central 2505

Attachments

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