3602455 - Spotlight Popup Does Not Close Automatically When clicking on Org Chart, Obstructing View of Org Chart Structure - 1H 2025

In Org Chart Screen, Spotlight Popup Remains Open After Selecting "Open Org Chart", Obstructing Org Chart View.

*Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental*

SAP SuccessFactors Employee Profile - Spotlight

1. Navigate to the Org Chart.

2. Select any user and click on Show Employee Details.

3. In the Employee Details pane, click on Spotlight.

4. From the Spotlight menu, select Open Org Chart.

5. The Org Chart opens in the background, but the Spotlight popup remains visible in the foreground.
   

This issue will be fixed in 2H 2025 release.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs

KI2505, SAP SuccessFactors, Employee Central, People Profile, Spotlight, Open Org Chart, Issue, Public Profile, 2505, INC12599445, WEF-164446 , KBA , LOD-SF-EP-SPP , People Profile - Spotlight , LOD-SF-EP , People Profile , Known Error