SAP Knowledge Base Article - Preview

3602476 - IBP: IBP and CI-DS connection failure with error message CRFC error: RFC_LOGON_FAILURE- Name or password is incorrect (repeat logon)

Symptom

When testing connection for IBP WebSocket RFC datastore, failed with error message:

  • Test failed for the default configuration 'default' of datastore: 'xxx':
    Cannot connect to SAP Applications datastore <xxx> using host <myxxx.scmibp1.ondemand.com>, client <xxx>, user <Communication user>, and system number <xxxxxx: CRFC error: RFC_LOGON_FAILURE- Name or password is incorrect (repeat logon)[SAP Partner]>. Please make sure the SAP server is running and the login information is correct. 


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Environment

  • SAP Integrated Business Planning (SCM-IBP)
  • SAP Cloud Integration for data services

Product

SAP Cloud Integration for data services all versions ; SAP Integrated Business Planning all versions

Keywords

SAP IBP, CI-DS, connection failure, RFC_LOGON_FAILURE, incorrect password, locked, datastore, configuration, host, api, websocket RFC, agent , KBA , SCM-IBP-INT-TS-DS , CPI-DS Integration , LOD-HCI-DS , HANA Cloud Integration for Data Services , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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