SAP Knowledge Base Article - Public

3602583 - 1H2025 - Incorrect Font Size in Overdue Training Reminder Notifications in the Team View

Symptom

When the overdue training reminder notification is sent from the Learning Home Page, the email template configuration is followed as expected. However, when the same notification is sent from the Team View, the font size does not match the configured size in the template.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into the system >
  2. Send an overdue training reminder notification from the Learning Home Page >
  3. Observe that the email template configuration is followed correctly >
  4. Send the same notification from the Team View >
  5. Notice that the font size does not match the configured size in the template.

Cause

Resolution

This behavior is currently under review by the Learning Engineering Team. Please mark this KBA as a favorite (using the star icon in the top right corner) to receive updates on the progress of our investigation.

See Also

Keywords

overdue training reminder, notification, font size, learning home page, team view, 1H2025, custom template , KBA , LOD-SF-LMS-NOT , Notifications , LOD-SF-LMS , Learning Management System , Problem

Product

SAP SuccessFactors Learning 2505