Symptom
When sending an email notification to the candidates and you paste formatted content into the new rich text editor, an application error occurs when trying to proceed.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Recruiting Management
Cause
The Security Scan feature is enabled.
The logs will show the following error message: "Input contains tags or attributes not defined in whitelist".
Resolution
The Security Scan is a Platform feature designed to prevent harmful content from being entered through text fields. SAP strongly advises against disabling it for security reasons.
Therefore, avoid using formatted texts. Instead, paste the content without formatting (Ctrl+Shift+V) and adjust the text within the email text editor afterwards.
See Also
Keywords
application error, security, scan, user, input, "Input contains tags or attributes not defined in whitelist", formatted, text, paste, pasted, content, new rich text editor, RTE , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem