Symptom
When accessing the Application Profile link from the Candidate Snapshot, the URL only displays the jobapplicationid=<value> and the applicantId=<value> is not visible.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Log into the SAP SuccessFactors Recruiting module.
- Select a Job Requisition.
- Navigate to the candidate summary page.
- Select a Candidate.
- Find Application Profile link on the Candidate Snapshot.
- Copy the URL and observe that only 'jobapplicationid=' is visible, 'applicantId=' is missing.
Cause
The Latest Application Workbench is not enabled in Manage Recruiting Settings.
Resolution
Enable the New Candidate Workbench feature in Manage Recruiting Settings by selecting the "Enable Latest Applicant Workbench" option. Once this setting is enabled, the URL will be updated to include both applicantId and jobapplicationid values.
See Also
Keywords
Applicant ID, New Candidate Workbench, Manage Recruiting Settings, deep link, application profile link, RCM-72604, applicantId , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem