SAP Knowledge Base Article - Public

3602704 - Deep Link URL to Application Profile Does Not Display Applicant ID Information - Recruiting Management

Symptom

When accessing the Application Profile link from the Candidate Snapshot, the URL only displays the jobapplicationid=<value> and the applicantId=<value> is not visible.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log into the SAP SuccessFactors Recruiting module.
  2. Select a Job Requisition.
  3. Navigate to the candidate summary page.
  4. Select a Candidate.
  5. Find Application Profile link on the Candidate Snapshot.
  6. Copy the URL and observe that only 'jobapplicationid=' is visible, 'applicantId=' is missing.

Cause

The Latest Application Workbench is not enabled in Manage Recruiting Settings.

Resolution

Enable the New Candidate Workbench feature in Manage Recruiting Settings by selecting the "Enable Latest Applicant Workbench" option. Once this setting is enabled, the URL will be updated to include both applicantId and jobapplicationid values.

See Also

2912096 - Deep Link URL to Application Profile - Recruiting Management

Keywords

Applicant ID, New Candidate Workbench, Manage Recruiting Settings, deep link, application profile link, RCM-72604, applicantId , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions