SAP Knowledge Base Article - Public

3602926 - 1H 2025 - CX - The error requires filling in the non-mandatory start date in the background elements - Recruiting Management

Symptom

  • While applying in the new Reimagined Candidate Experience, an error message is displayed stating "Start Date field is required".
  • When changing the My Profile section, the start date field can be saved without filling. It is set as non-required in the background element "Education".

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to the career site as a candidate.
  2. Fill the candidate profile and leave the start date as blank in the background elements " Education".
  3. Save the candidate profile successfully. 
  4. Go to apply a job requisition.
  5. Fill all steps and submit the application.
  6. The error "Start Date field is required" pops up.

Cause

It is a known issue.

Resolution

The issue currently being investigated by SAP Software Engineering team.

As workaround to complete any release testing, you can fill the start date. Then the apply will be successful.

If you would like further updates on the progress, please follow up on this KBA by clicking on the star icon in the upper right corner. For more information about updates from subscribed KBAs, refer to the KBA: 2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

See Also

  • KBA2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad.

Keywords

Job application, Error, Start Date field is required, Candidate experience, redesigned, non-required, mandatory , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting 2505