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3602944 - Issue with Cron Jobs not Triggering After Nodegroup Update to Background Processing in SAP Commerce Cloud

Symptom

When a large number of B2BAcceleratorCartToOrderJob cronjobs are triggered simultaneously, the associated ReplenishmentOrderProcess business processes may remain stuck in the RUNNING state. As a result, the cronjobs do not complete as expected and continue to occupy task threads, eventually exhausting the thread pool.

The error message associated with this issue is "could not read serialized value [fieldName=VALUE1]".


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

SAP Commerce Cloud, cron jobs, trigger, B2BAcceleratorCartToOrderJob , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , Problem

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